The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
But please contact me if you have any problems with your order.
We are always happy to work with store owners, barber shops, online resellers and anyone who wants to sell Dixie Cowboy Products. Just send us a message and we can work on a custom wholesale order just for you. We are not currently wholesaling our handmade combs and brushes, it is just impossible to mass produce these at this time. Some minimums apply when placing items for resale.
While our handling and processing time is set to 3 business days we generally ship out rather quickly. We ship on Monday, Wednesday and Friday so in most cases the order will process in one day but it can not be guaranteed since there are lots of factors. If you really need something to ship feel free to send an email and discuss when I can get it out for you.
Where applicable we will give an idea of the ingredients in the product. We do this for the love and all items are as advertised so if we say something is "glycol free" or "soy free" etc... it is. BUT we've had so many fishy people lately trying to get us to give them the recipe to our unique items. We even researched some (I am a private eye afterall) and it led back to competitors, how shady is that!!! We love these products and we love you (our customers) so rest assured that our products are 100% as advertised. BUT again, if you have a specific allergy please just email us and we can tell you if it's safe.
We love what we make and our handmade items take up most of our free time these days. We treat each one like it's our artistic interpretation and as a piece of art. We no longer accept custom or personalized orders as what little free time goes into creating more product for our shop. Thank you for understanding.
No not all but most, any item that can be custom scented for you will have a drop down menu with a SCENT category in the listing. Some products can not be scented due to a majority of reasons.